Learning And Development Manager

Workforce Group  |  Lagos

Posted 09 Aug


Job Overview: The Learning and Development Manager will be responsible for managing the end to end L&D process while creating and nurturing long-term relationships and operating within the budget.

Duties & Responsibilities:

  • Ensure that learning approaches are credible and lead to outcomes that have a positive impact on the business and lead to the retention and engagement of key clients. 

  • Where applicable, identify partners and/or vendors and manage to partner for the delivery of training.

  • Suggest and implement new ideas and approaches for enhancing company value and reputation as well as building strong productive relationships with partners.

  • Work closely with Subject Matter Experts to ensure quality training programmes are  developed, customized, approved, maintained, revised and properly documented as required

  • Develop training curriculum and facilitate training programs

  • Formulate clients learning objectives; to evaluate training objectives, requirements and effectiveness of delivery and comprehension.

  • Develop proposals that speak to the client’s needs, concerns, and objectives.

  • Develop strong strong synergistic relationships with key stakeholders in the learning and development space to establish learning solutions that meet their strategic capability needs.

  • Conduct strategic and accurate need analysis

  • Conduct, analyze and report on client satisfaction surveys.

  • Deputise for Director, Learning and Development


  • Bachelor’s degree in Business Administration or Human Resources or equivalent
  • At least 8-10 years’ experience in a learning and development role preferably in a consulting environment

  • PHR and/or SHRM-CP certification is preferred
  • Experience with course design tools used to create high-quality learning materials (Articulate, Storyline, etc.).

  • Working knowledge of the ADDIE model

  • Working experience with various learning technologies and tools and approaches

  • Have sound research and analytical skills, coupled with excellent attention to detail.

  • Demonstrate excellent language and communication skills and have the ability to manage & influence stakeholders across various areas of the business

  • Access to a wide pool of facilitators

  • High level of accountability and ownership

  • Ability to facilitate effectively on a diverse range of topics

  • Commitment to delivering value to the business, including an ROI

  • Strong creative and problem solving skills.

  • Strong presentation skills and facilitation skills

  • Leadership skills

  • Strong business acumen

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