Client Service Manager

The Client Service Manager will be responsible for generating revenue by creating and maintaining a healthy pipeline of leads, understanding and interpreting technical requirements of clients and providing technical information to clients. The Client Service Manager will be responsible for client retention and growth.

Head Client Service

The Head of Client and Industry will be responsible for establishing Workforce Group as a clear thought leader in the Human Resource Management space and executing the firm’s strategy to become the leading management consulting firm.The ideal individual will act as an internal support to the business units ununderorkforce Group, making reasearch and giving market insight across all industries

HR Expert In Residence

The role-holder is a digital-savvy HR Expert who is passionate about helping HR Professionals learn/grow and will be responsible for aligning all Business & HR Africa’s communications, social media, and marketing content to create a strong brand identity and bring all digital community experiences to life for mid-to-senior level HR & Business professionals.The HR Expert in Residence will lead and participate in all conversations to help educate potential and current clients about Business & HR in Africa and help establish the company as the trusted authority in the HR industry. This is to increase our brand recognition, not just of service offerings but also to lead and educate in the HR industry.

Senior Associate

Workforce Group is sourcing for a Senior Associate in Investment Banking who would be primarily responsible for business development, acquiring new clients, fundraising and also managing existing relationships. The individual will also be an advisor to clients. Duties and ResponsibilitiesBuild and deepen relationships by providing a high-quality client experience in all interactionsAcquire new businesses/clientsObtain and review clients’ investment goals, time horizons, and tolerance for market volatility Serve as a primary liaison between client and portfolio management teamWith the support of a Financial Planning Associate: Produce, present and review/update financial plans designed to help clients achieve their goals Formulate, review and update Investment Policy Statements - Client Meetings: prepare for, hold and execute on all follow-up items Execute on Client V.I.P. (Vision Map, Financial Plan, CAP, Advisory Team, Relationship Review) Coach and mentor teammates, help establish priorities and ensure the quality of others’ work Earn/ask for introductions to new clients by focusing on the relationship and being of uncommon value