Client Service Manager, The Zone

  Company Description Workforce Group is a leading provider of end-to-end, integrated and result-focused Business and Human Resource solutions in Nigeria, offering advisory, outsourcing, recruitment and assessment, learning and development, market entry, technology services and solutions.   From inception in 2004, we have helped clients across diverse industries and sectors such as Financial Services, Telecoms, Oil and Gas, Real Estate, Hospitality, Power, Entertainment, FMCG, etc., to achieve their strategic goals and objectives. Our reputation for excellence in service was built from over a decade of providing business and human resource consulting across several states in Nigeria.   Our flat management structure allows for the free flow of ideas and interaction among employees of various cadres. Occasionally, employees may be drafted to work with different business units to deliver on projects and organisational interventions. This further creates an opportunity for personal development as well as holistic professional growth.   Benefits We offer a wide range of benefits to our people. You bring your “A” game and we will provide the opportunities.   Job Description   Role Title: Client Service Manager, The Zone  Role Summary: The Zone is  an eco-friendly business venue in Lagos mainland set on approximately 10,000 sqm in the heart of Lagos, The Zone is uniquely positioned to provide the best support for  day-to-day business activities, strategic meetings or special events in Nigeria.  The Client Service Manager, The Zone will be responsible for generating revenue by creating and maintaining a healthy pipeline of leads, understanding and interpreting client requirements. The Client Service Manager will also be responsible for client retention and growth.

Finance Manager

Company Description Workforce Group is a leading provider of end-to-end, integrated and result-focused Business and Human Resource solutions in Nigeria, offering advisory, outsourcing, recruitment and assessment, learning and development, market entry, technology services and solutions.   From inception in 2004, we have helped clients across diverse industries and sectors such as Financial Services, Telecoms, Oil and Gas, Real Estate, Hospitality, Power, Entertainment, FMCG, etc., to achieve their strategic goals and objectives. Our reputation for excellence in service was built from over a decade of providing business and human resource consulting across several states in Nigeria.   Our flat management structure allows for the free flow of ideas and interaction among employees of various cadres. Occasionally, employees may be drafted to work with different business units to deliver on projects and organisational interventions. This further creates an opportunity for personal development as well as holistic professional growth.   Benefits We offer a wide range of benefits to our people. You bring your “A” game and we will provide the opportunities.Job DescriptionThe Finance manager will be responsible for the overall financial health of the organization, produce financial reports, develop strategies and plans for the long-term financial goals of the organization, prepare financial documents and business reports, ensure financial transactions adhere to legal regulations, and look for investment opportunities and ways to maximize profits, while using insights to make financial recommendations to management.

Head Of Marketing

Company DescriptionWorkforce Group is a leading provider of end-to-end, integrated and result-focused Business and Human Resource solutions in Nigeria, offering advisory, outsourcing, recruitment and assessment, learning and development, market entry, technology services and solutions.From inception in 2004, we have helped clients across diverse industries and sectors such as Financial Services, Telecoms, Oil and Gas, Real Estate, Hospitality, Power, Entertainment, FMCG, etc., to achieve their strategic goals and objectives.Our reputation for excellence in service was built from over a decade of providing business and human resource consulting across several states in Nigeria. Our flat management structure allows for the free flow of ideas and interaction among employees of various cadres. Occasionally, employees may be drafted to work with different business units to deliver on projects and organisational interventions. This further creates an opportunity for personal development as well as holistic professional growth.Our Employer Value Proposition (EVP)Impact: You become part of a professional team that delivers cutting edge solutions to transform clients’ businesses.Teaming: We consistently embark on both business and social activities that facilitate bonding and alignment throughout the organisation.Growing: We hire the best hands and equip you to grow and become better.Giving back: We appreciate and emphasise the importance of giving back to society as one of our core values.BenefitsWe offer a wide range of benefits to our people. You bring your “A” game and we will provide the opportunities.Job DescriptionJob Title: Head of MarketingJob Summary: The Head of Marketing is responsible for the strategic marketing growth and marketing activities / campaigns of the company. The role incumbent is also responsible for ensuring the marketing team effectively fulfils the organisation's marketing strategy. 

Business Development Executive

Company DescriptionWorkforce Group is a leading provider of end-to-end, integrated and result-focused Business and Human Resource solutions in Nigeria, offering advisory, outsourcing, recruitment and assessment, learning and development, market entry, technology services and solutions.From inception in 2004, we have helped clients across diverse industries and sectors such as Financial Services, Telecoms, Oil and Gas, Real Estate, Hospitality, Power, Entertainment, FMCG, etc., to achieve their strategic goals and objectives.Our reputation for excellence in service was built from over a decade of providing business and human resource consulting across several states in Nigeria. Our flat management structure allows for the free flow of ideas and interaction among employees of various cadres. Occasionally, employees may be drafted to work with different business units to deliver on projects and organisational interventions. This further creates an opportunity for personal development as well as holistic professional growth.Our Employer Value Proposition (EVP)Impact: You become part of a professional team that delivers cutting edge solutions to transform clients’ businesses.Teaming: We consistently embark on both business and social activities that facilitate bonding and alignment throughout the organisation.Growing: We hire the best hands and equip you to grow and become better.Giving back: We appreciate and emphasise the importance of giving back to society as one of our core values.BenefitsWe offer a wide range of benefits to our people. You bring your “A” game and we will provide the opportunities.Job DescriptionRole Title: Business Development Executive (Telco/IT & FMCG)Role Summary: The Business Development & Sales Executive is responsible for developing business solutions, sales ideas and identifying sales leads, pitching our products and services to new clients and closing new sales with the aim of increasing the clientele and achieving profitable revenue growth for the organisation. 

Business Manager, African Ally.

Company DescriptionWorkforce Group is a leading provider of end-to-end, integrated and result-focused Business and Human Resource solutions in Nigeria, offering advisory, outsourcing, recruitment and assessment, learning and development, market entry, technology services and solutions.From inception in 2004, we have helped clients across diverse industries and sectors such as Financial Services, Telecoms, Oil and Gas, Real Estate, Hospitality, Power, Entertainment, FMCG, etc., to achieve their strategic goals and objectives.Our reputation for excellence in service was built from over a decade of providing business and human resource consulting across several states in Nigeria. Our flat management structure allows for the free flow of ideas and interaction among employees of various cadres. Occasionally, employees may be drafted to work with different business units to deliver on projects and organisational interventions. This further creates an opportunity for personal development as well as holistic professional growth.Our Employer Value Proposition (EVP)Impact: You become part of a professional team that delivers cutting edge solutions to transform clients’ businesses.Teaming: We consistently embark on both business and social activities that facilitate bonding and alignment throughout the organisation.Growing: We hire the best hands and equip you to grow and become better.Giving back: We appreciate and emphasise the importance of giving back to society as one of our core values.BenefitsWe offer a wide range of benefits to our people. You bring your “A” game and we will provide the opportunities.Job DescriptionRole Title: Business Manager, African Ally. Role Summary: The role incumbent will be responsible for developing existing partnerships, initiating new partnerships and generating new revenue opportunities, while working closely with internal stakeholders to promote the organisation's service offerings

Learning & Development (L&D) Manager

Company DescriptionWorkforce Group is a leading provider of end-to-end, integrated and result-focused Business and Human Resource solutions in Nigeria, offering advisory, outsourcing, recruitment and assessment, learning and development, market entry, technology services and solutions.From inception in 2004, we have helped clients across diverse industries and sectors such as Financial Services, Telecoms, Oil and Gas, Real Estate, Hospitality, Power, Entertainment, FMCG, etc., to achieve their strategic goals and objectives.Our reputation for excellence in service was built from over a decade of providing business and human resource consulting across several states in Nigeria. Our flat management structure allows for the free flow of ideas and interaction among employees of various cadres. Occasionally, employees may be drafted to work with different business units to deliver on projects and organisational interventions. This further creates an opportunity for personal development as well as holistic professional growth.Our Employer Value Proposition (EVP)Impact: You become part of a professional team that delivers cutting edge solutions to transform clients’ businesses.Teaming: We consistently embark on both business and social activities that facilitate bonding and alignment throughout the organisation.Growing: We hire the best hands and equip you to grow and become better.Giving back: We appreciate and emphasise the importance of giving back to society as one of our core values.BenefitsWe offer a wide range of benefits to our people. You bring your “A” game and we will provide the opportunities.Job DescriptionThe L&D Manager will be responsible for assessing customer needs and delivering tailored training programmes to meet the needs of a diverse audience. This role is customer-centric.

Digital Marketing Executives

Job SummaryThe Digital Marketer will be an integral part of the marketing team, responsible for all aspects of marketing operations. The central goal is to help grow brand influence locally while also increasing brand loyalty and awareness.The role's duties include planning, implementing, and monitoring digital marketing campaigns across all digital networks. The ideal candidate is expected to have strong experiences in marketing, art direction, and social media management amongst other skills.The Digital Marketer in addition to being an outstanding communicator, will also need to demonstrate excellent interpersonal and analytical skills while working with team members.Deliberate planning and goal/Target setting for the business as a whole.Development of brand awareness and online reputation for all business Lines.SEO (search engine optimization) and generation of inbound trafficCultivation and generation of leads and salesContent managementKey Responsibilities Manage social media marketing campaigns and day-to-day activities including: Develop relevant content topics to reach the company’s target customers.Create, curate, and manage all published content (images, video and written).Monitor, listen and respond to users in a “Social” way while cultivating leads and sales.Conduct online advocacy and open a stream for cross-promotions.Develop and expand community and/or influencer outreach efforts.Oversee design (ie: Facebook Timeline cover, profile pic, thumbnails, ads, landing pages, Twitter profile, Blog, etc.).Design, create and manage promotions and Social ad campaigns.Manage efforts in building online reviews and reputation. Monitor online reviews and respond to each review.Analyze key metrics and tweak strategy as needed.Compile reports for management showing results (ROI).Become an advocate for the company in social media spaces, engaging in dialogues and answering questions where appropriate.Demonstrate ability to map out a comprehensive marketing plan. Drive strategies that are proven by testing and metrics.Develop organizational elements in order to implement a proactive process for capturing happy, loyal customer online reviews.Monitor trends in social media tools, applications, channels, design and strategy.Implement ongoing education to remain highly effective.Identify threats and opportunities in user-generated content surrounding the company. Report notable threats to appropriate management.Analyze campaigns and translate qualitative data into recommendations and plans for revising social media, content marketing, SEO and social advertising campaigns.Monitor effective benchmarks (Best Practices) for measuring the impact of social media campaigns. Analyze, review, and report on effectiveness of campaigns in an effort to maximize results.

Project Manager

Our client is a wholly-owned Nigerian software development firm providing top-notch solutions to clients spread across industries.The Project Manager will provide support in activities within planned timeline;Ensure that all projects are delivered on-time, within scope, with high quality and within budgetBreaks down projects into reasonable subsets of work and activitiesAssist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibilityManage changes to the project scope, project schedule, and project costs using appropriate verification techniquesWork closely with Project owners, partners and clients on all matters pertaining to project, including efficient resource allocation, timely project update, delivery risk and mitigation;Consistently follows up on progress, issues and activities relating to each projects;Report and escalate to management as needed (delivery risk and mitigation plan);Successfully manage the relationship with the client and all stakeholdersCreate and maintain comprehensive project documentationManages Process documentation & Process flow of each projects Manage all projects optimally through project life cycle;Adopt industry best practices, techniques, and standards throughout project life cycle.Uses consistent methodology to manage projects;Development, management, timeliness & updates of organizational documentations useful to clients and employees such as project policies & procedures, guidelines, forms, team collaborations and training materials for each product. Ensure the timely and successful delivery of our solutions according to clients’ needs and objectives;Prepare reports periodically on projects status;Other organizational assigned duties (where necessary).

Territory Manager Nigeria

Our client is an innovation-focused, multi-award-winning, fast-growing and international telecommunications technology company, that develop leading-edge digital solutions for some of the world’s most important mobile network operators and partner with best-of-breed organizationsThe Territory Manager will be based in Lagos, and drive the growth of the company’s business in Nigeria and West Africa.  Reporting to the Business Unit Director of EMEA, the candidate will help to achieve the strategic goals of the company, which include: managing the business and the day-today operations, being the main interface with our customers, developing new business opportunities and assuring the profitability of the business in Nigeria.  The Key Responsibilities: Leadership Leading the establishment, and oversee the management of the company’s business in Nigeria, in line with the company’s objectives Ensuring the profitability of the business and leading the growth within existing and new accounts in West Africa Running the day-to-day operations of the unit in Nigeria Playing a key role in West African operations, acting as the main interface of the company and the clients in the region. Recruiting and managing a growing team of professionals (technology, product and operations), including those working remotely and ensure performance is managed and talent is nurtured.  Ensure that the values, standards, priorities of the company are instilled and adhered to corporate vision Customer Management Developing an outstanding relationship with our customers and dealing with C-level executives from mobile carriers Understanding the customer’s decision-making process and developing effective strategies within their organizations to secure the company's objectives.  Having the capacity to influence customer decisions by driving conversations and providing key arguments to onboard them. Managing customer’s expectations efficiently, being the main interface between the company's delivery teams and the customer.  Business Development Identifying new business opportunities in both existing and new customer accounts Preparing presentations and new proposals to customers 

Product Manager

Our client is an innovation-focused, multi-award-winning, fast-growing and international telecommunications technology company, that develop leading-edge digital solutions for some of the world’s most important mobile network operators and partner with best-of-breed organizationsAs a Product Manager you will be working in exciting projects with mobile carriers in Nigeria, leading the product adoption in the payments/fintech domain for operators in one of the most promising markets of Africa.  You will be joining a dynamic company in a fast-paced environment and you will work with cross-functional teams to design, build and roll-out products that are aligned with the company’s vision and strategy in Nigeria.   The Responsibilities Tracking of main KPIs of all products managed on a daily basis. Perform SQL queries to determine behaviors in the service that may generate possible improvements to the product Design of commercial actions and seek its approval with the mobile carrier's executives Carry out extensive product tests to make sure the UX meets all quality standards Design reports and build commercial presentations to share indicators within the company and with the mobile carrier Make active surveillance of the market and our competition. Prepare product documentation and requirements for product evolution Being a key partner of the technical and operations team, generating incidents of anomalous behavior Build dashboards that allow automated business operation and data-driven decisions. Accountability over the product’s commercial results Generate the necessary documentation to go to production, supporting the requirements of the mobile carrier for the commercial launch Interact with third parties to visualize new business opportunities and product integrations.