Treasury Operations Officer

Our client, a new Non-Interest Bank setting up in Nigeria is looking to hire a Treasury Operations Officer who will be responsible for following functions:Management of Liquidity and Cash PositionMonitoring and review of the bank’s account positions/statements and to check funds availability.Preparation of maturity profiles by arranging all outstanding investments and borrowing positions.Arranging needed replenishments to maintain the required balances in call accounts to cover outstanding payment obligations.Review and processing of deal tickets for the Treasury Unit’s transactions, including money market, sukuk, forex, and swaps, and ensuring accuracy of all execution detailsEnsuring sufficient balances for any required transactionsProducing daily placement positions, reversing murabaha positions, and cash balance positionsPerforming all settlements of deals with counterpartiesReconciling all daily trading activity and ensuring the proper and timely settlement of all trades.Liaison with correspondent banks and custodians to ensure proper and smooth execution.Ensuring that all transactions are released on time and cleared from SWIFT and AML Compliance systems.Following up with counterparties to send their confirmations on time and in compliance with agreements and commitment signed.Ensuring that proper end-of-day checks and controls are met.Processing all service invoices related to treasury systems and execution of transactions in compliance with internal process.Adhering to policies and procedures that direct the management of cash processes that are in line with corporate policies, accounting best practices, statutory requirements and meeting changing business requirementsInitiating and reviewing policies and processes related to processing payments, cash in-flows or out-flows, and suggesting recommendations for improvementPreparing the daily exposure limits for placements reportsGenerating reports on all deal processing and settlement activities as requiredPreparing relevant management reports on liquidity portfolios under Treasury’s managementParticipating in the system development and enhancement for Treasury Operations’ activities.

Treasury Manager

Our client, a new Non-Interest Bank setting up in Nigeria is looking to hire a Trade Finance Officer who will be responsible for:Efficiently managing the Bank’s treasury through inter-bank Murabaha deposits Being a thought leader in the development of a Sharia-compliant inter-bank market Ensuring that investments conform to the Halal index Development of an appropriate secondary market for treasury, including the Musharakah Mutanaqisah within the Sukuk marketDevelopment of strategies for cash management, debt, investment and currency management Managing and controlling operational risks within defined parameters. Quantifying and reporting the impact of market volatility Adapting to the client’s business and the competitive landscape changes, particularly as new instruments come to market.Developing and implementing a treasury management system (TMS) that meets the demands of the compliance-focused non-interest banking Putting in place strong audit systems and controls within the Treasury function Developing and implementing all Treasury policiesCoordinating the Assets & Liabilities Management CommitteeEnsuring compliance with regulatory internal ratios and limits relating to Treasury products and the bank’s balance sheetManaging the bank's trading and investment bond portfolios.Ensuring liquidity and profitability of the bank at all times.Managing relationship with Central Bank of Nigeria (CBN).Managing and reconciling Nostro accounts Managing trade credit exposures.Ensuring regulatory compliance.Routinely monitoring global economic and political developments that can affect pricesNetworking with analysts and investment managersAnalysing reports/research compiled by investment analysts to identify market opportunitiesMonitoring and reporting market performance

Trade Finance Officer

Our client, a new Non-Interest Bank setting up in Nigeria is looking to hire a Trade Finance Officer who will be responsible for:The provision of trade advisory services to customersThe generation of trade-related FX business.Attending marketing calls with account officers to better understand the customers’ business and reduce the rejection of transactions due to documentary issues. Collation of intelligence report for strategic marketingFacilitate of FX monitoring meetingsLetters of Credit (LC) establishment and amendmentLiaison with CBN and various government agencies (NAFDAC, Ministry of Finance, etc) on FOPs-related transactions and circularsTraining of staff and customers to reduce knowledge gap of international trade processes.Handling: Trade Relations, Invisible Processing, Bills for Collection, Incoming matters. Remittance and Export Processing Customer Service/Total Quality ManagementCorrespondent Banking relationship

Customer Service/ Claims Officer

Our client, a leading International Insurance firm is looking to hire a Customer Service/ Claims Officer who will be responsible for: Delivering excellent and quality Customer to existing and potential clients (internal / external).Receiving and respond to customer enquirers (walk-in, telephone, email etc.) in a timely manner according to approved Turn-Around Times- TATs).Ensuring conversation of policies through professional advice and conductLiaising with other departments to support in the timely delivery of services to clients Providing professional services to clients (upselling, new products introduction, referrals, etc.) Compiling daily/weekly/monthly reports as per Standard Operating Procedures of the Department Undertaking any other duties that may be assigned by Supervisor 

HR Manager

Developing and implementing HR strategies and initiatives aligned with overall business strategy.Bridging management and employee relations by addressing demands, grievances and other issues.Managing and creating activities that retain employees within the organization, aware of company's competitiveness and employees career pathManaging policies that aim to maximize the workforce and company's performance.Implementing activities where the functional teams and HR work together to set rewards and incentives to reach a common goal or outcome.Maintaining and keeping check on the minimum standards of environment, health and safety rules of the organization.Managing the recruitment and selection process.Developing and monitoring overall HR strategies, systems and procedures across the organization.Developing and implementing a performance management system that best suits the organization.Nurturing a positive working environment.Developing a reward and compensation plan.Assessing training needs to apply and monitoring training programs.

HR Officer

Be actively involved in recruitment by preparing job descriptions, posting ads and managing the hiring processDevelop and implement effective onboarding plans (including trainings and skill development plan)Support communication between employees and management and evaluation of employees including maintenance of employee records (attendance, KPI etc.)Other administrations (e.g., Support execution of daily operation procedures)

Business Development Manager - Furniture

Our client is a leading general furniture manufacturing and lifestyle company Location: VI, LagosThe role will be predominantly building relationships with Construction Companies, Architects, Contractors, Civil Engineers, House builders, Developers, institutions (like, banks, school etc.. ) and Housing Associations by introducing our furniture products, and generate the sales.                         Generating Sales and creating Pipeline for new B2b businessMeeting new prospects, understanding their requirement, quoting them, Converting into sales.Creating a pipeline for current and future projects.Pitching all furniture product to all clients and thus maximizing our share of sales from them.Job DescriptionMeet reasonable Sales Target  Per month including all furniturePresenting plan for upcoming week to immediate supervisor on every Saturday.Identify potential customer list, meet decision makers & push them to make buying decision.Responsible for Lead Generation & Opening New accounts.Convert Above Leads to Active & Regular Business ,With Each AccountUnderstand their Monthly/future Requirement.Understand Our Competition : Difference in Product, Price & Other Service OfferingsMaximize Business w each Customer.Find new avenues to meet potential big customers (Trade fair, builders / Architect forum), communicate about product & convert them to sales orders.

Head Business Technology Solutions

Our Client, a leading International Insurance firm is currently looking to fill the position of a Head, Business Technology Solutions.The successful candidate  will carry out the following responsibilities:Champion the adoption of digital solutions to drive customer experience and growth Take proactive steps and collaborate with Group CIO in engaging business leaders to formulate strategy and to execute strategic initiativesProvide leadership in technology selection for business enablement and innovationManage technology project implementations to meet cost, scope and time constraintsDevelop KPIs and SLAs to guide delivery of stakeholders’ requirementsCollaborate with Group CIO to develop governance of internal IT operations to drive attainment of SLAs in NigeriaDefine the firm's architecture in conjunction with current and future requirements of the organisation.Enable process efficiency of back office operations.Drive innovation for front office and core business operations by recommending and driving implementation of viable technologies.Identify key skills and talent gaps and work to recruit, train and retain talent.Identify and manage external vendors in the delivery of contracted work. 

Call Centre/Customer Care Supervisor

Our client is an international logistics firm.Location: Lagos, NigeriaJob SummaryThe Customer Care Senior Supervisor will be responsible for the daily running and management of the call centre through the effective use of resources. The individual will be responsible for meeting, setting customer service targets as well as planning areas of improvement or development.ResponsibilitiesSetting and meeting performance targets for speed, efficiency, sales and qualityManaging the daily running of the call centreMaintaining up-to-date knowledge of industry developmentsMonitoring random calls to improve quality, minimise errors and track operative performanceRecording statistics, user rates and the performance levels of the centre and preparing reportsHandling the most complex customer complaints or enquiriesOrganising staffing, including shift patterns and the number of staff required to meet demandCoaching, motivating and retaining staff and coordinating bonus, reward and incentive schemesForecasting and analysing data against budget figures on a weekly and/or monthly basis

Retail Business Manager

Our client is a firm in the fresh foods business (wholesale, retail, and supply)Location: AbujaJob DescriptionsSales and Customer Management: Establish and implement Action Plans to develop sales for each product category and client segment Increase Sales and profitability of each product segment Store Operations Management Ensure an operational effective management of the store, in compliance with internal policies and procedures; Guarantee an adequate integration and optimization between front and back-office, by ensuring appropriate resources coverage, and supervising logistics and stock management; Ensure maintenance of inventory accuracy, in line with corporate policies and procedures. Store Management: Ensure correct interpretation and implementation of visual guidelines, keeping store employees up to date about visual merchandising, and ensuring that team members follow best practice. Take care of the general look of the store in terms of cleanness, tidiness and efficiency, in order to ensure the best image of products and store, in line with the company’s brand communication and promotion strategy. Team Management & Personnel Management: Conduct training sessions to ensure staff development Manage store staff, ensure the development of motivation, sense of belonging and business involvement Conduct weekly sales operations meetings with team and provide management team with feedback Ensure collective development and growth of personnel Retail Management: Create a unique retail experience in line with company’s retail strategy, ensuring regular reviews and updates as required; Manage the stores to ensure a creative and inspiring layout, lighting and stock visual merchandising; Review the existing store staffing and working with the Human Resources department to drive a new staffing strategy where necessary; Interface with the Human Resources department to train, retrain and manage the sales team with a view to ensuring superior customer service, increase sales and ensure efficiency.