UI/UX Specialist

Our client, a leading bank is looking to recruit a UI/UX Specialist who will perform the following responsibilities:• Investigating user experience design requirements for UBN suite of digital assets• Developing and conceptualizing a comprehensive UBN UI/UX design strategy which aligns with the over arching CX Strategy• Understanding, gathering and evaluating user/customer needs in collaboration with product managers and engineers• Producing high quality UX design solutions through wireframes, visual and graphic designs, flow diagrams, storyboards, site maps, and prototypeso Including page navigation buttons and search fields • Preparing and presenting UI mockups and prototypes that clearly illustrate functionalities to internal teams and key stakeholders before development commences • Conducting layout adjustments based on user feedback• Identifying and troubleshooting customer experience problems (e.g. responsiveness) during development and post-development• Testing UI elements such as a call to actions (CTA), banners, page layouts, page designs, page flows, and target links for landing pages• Collaborating with the digital marketing team, and internal and external designers to ensure the creation and delivery of tailored experiences across touchpoints for customers• Ensuring that all UBN touch points project a uniform Brand look and feel• Assisting with post periodic post development audit activities• Conducting regular customer experience audit across UBN touchpoints (e.g. bi-annually)