UI/UX Specialist

Workforce Group   |  Lagos

Our client, a leading bank is looking to recruit a UI/UX Specialist who will perform the following responsibilities:• Investigating user experience design requirements for UBN suite of digital assets• Developing and conceptualizing a comprehensive UBN UI/UX design strategy which aligns with the over arching CX Strategy• Understanding, gathering and evaluating user/customer needs in collaboration with product managers and engineers• Producing high quality UX design solutions through wireframes, visual and graphic designs, flow diagrams, storyboards, site maps, and prototypeso Including page navigation buttons and search fields • Preparing and presenting UI mockups and prototypes that clearly illustrate functionalities to internal teams and key stakeholders before development commences • Conducting layout adjustments based on user feedback• Identifying and troubleshooting customer experience problems (e.g. responsiveness) during development and post-development• Testing UI elements such as a call to actions (CTA), banners, page layouts, page designs, page flows, and target links for landing pages• Collaborating with the digital marketing team, and internal and external designers to ensure the creation and delivery of tailored experiences across touchpoints for customers• Ensuring that all UBN touch points project a uniform Brand look and feel• Assisting with post periodic post development audit activities• Conducting regular customer experience audit across UBN touchpoints (e.g. bi-annually) 

Posted 24 Jan

UI/UX Specialist

Quality And Document Control Supervisor

Workforce Group   |  Nigeria

Our client, a leading organisation in the Oil & Gas industry is looking to hire an Quality and Document Control Supervisor who would be responsible for providing the framework for the management of Quality Control and Quality Assurance on all the organisation's projects, as well as the control of all critical documents e.g. Engineering designs, processes, procedures, policies, etc.Principal AccountabilityResponsible for overall coordination of controlled documentation within the company.Coordinate all activities related to the Document Control procedure, including technical documents and drawings.Input document data into the standard registers ensuring that the information is accurate and up to date.Generate the various document control reports as required.Makes sure that controlled copies of latest approved documents and drawings are given to the appropriate staff, subcontractors and suppliers as applicableMaintain the documents and drawings in the Document Control office under safe custody without any damage or deterioration with easy traceability.Receive and process Requests for Information, or RFIs, from employees or clients and maintain the requests via tracking logs.Help project managers develop and maintain documents such as meeting minutes, drawings, specifications, approvals and related items.Provide support to employees on document and records management procedures, which include documentation, retention, retrieval and destruction.Assist with file migrations and audits,Control issuance of document numbers, including maintenance of proper document registers for detail engineering or construction engineering projectPerforms document quality check in accordance with company engineering document control procedures.Maintains quality records per applicable SOPsInvestigates and responds to corrective actions related to Document Control.

Posted 24 Jan

Experienced Hire

Administrative Supervisor

Workforce Group   |  Nigeria

Our client, a leading organisation in the Oil & Gas industry is looking to hire an Administrative Supervisor who would be responsible for ensuring the provision of professional administrative services across the organisation, ensuring the maintenance of set quality standards. Principal AccountabilityDevelop and implement a facility maintenance programme for the organisation in all locations, ensuring uniform quality standards across locations.Supervise the daily deliverables of the Admin team ensuring clarity in objectives and expected outcomes.Develop a framework for the management of guests at the organisation's offices and ensure the provision of professional front desk services.Oversee the provision of outsourced/ third party provided admin services, ensuring adherence to contract terms and SLAs.Provide inputs into and track the performance of the admin budget.Liaise with relevant government agencies, regulators, etc. that pertain to the office, fleet services, etc. keeping abreast of changes that will impact the organisation.Develop a framework for the management of all office equipment, ensuring proper maintenance and availabilityManage the provision of travel support and protocol services to all employees and guests of the organisation.Manage the process for renewing rentals and subscriptions for offices, utilities, etc., ensuring no disruption by service providersManage the process of making payments for charges, dues, etc. for offices, fleet and equipment, ensuring 100% compliance and zero fines.Provide periodic and ad hoc reports to management on the Admin unit’s activities.Provide leadership to admin staff ensuring that roles and responsibilities and performance parameters are clearly defined and communicated.

Posted 24 Jan

Experienced Hire

Head, Database Management Platforms

Workforce Group   |  Lagos

Our client, a leading bank is looking to hire a Head, Database Management Platforms who will be responsible for the following:JOB SUMMARYThe Head, DMP leads the team to deliver robust data services to the DAO, inspires best practice for data products and services, builds data engineering capability by providing technical leadership and career development for the team and works with other senior members of the department to identify, plan and deliver data services. The Head, DMP also oversees and directs the cleansing efforts of the bank. DUTIES AND RESPONSIBILITIES• Design and manage the data warehouse of the bank• Work closely with both IT and the business units to optimize and maintain this data warehouse• Design, develop and implement the technology infrastructure for all the components of an analytics platform • Design and maintain the data governance framework of the bank• Adopt best practices in data integrity, test design, analysis, validation, and documentation• Ensure that all systems meet Union bank’s business requirements as well as industry practices• Integrate up-and-coming data management and software engineering technologies into existing data structures.• Design and plan integration for all data warehouse technical components• Develop set processes for data mining, data modeling, and data production.• Research new uses for existing data.• Ensure completeness and compatibility of the technical infrastructure to support system performance, availability and architecture requirements• Collaborate with senior members of DAO team on all projects and goals.• Apply broad knowledge of technology options, technology platforms, design techniques and approaches across the data warehouse life cycle phases to design an integrated, quality analytics service to address business requirements, including Azure, Hadoop, and other cloud-based products • Develop and maintain the conceptual data model of the bank• Design and monitor cleansing plan for the bank• Monitor Data Quality Index (DQI) using data profiler daily• Design and monitor project(s) to clean bank’s data and ramp up DQI score• Evaluate and standardize data input across data platforms of entry• Recommend different ways to constantly improve data reliability and quality.• Provide technical/team leadership to the Data Management & Platforms team• Troubleshoot operational data-quality issues• Develop implementation and operation support plans. 

Posted 17 Jan

Head, Data Management Platforms

Digital Innovation Lead

Workforce Group   |  Lagos

Our client, a leading bank is looking to recruit a Digital Innovation lead who will be responsible for the following:- Lead and oversee the development and implementation of an overarching digital & Innovation strategy and road-map in line with the internal goals of the Bank and industry standards. - Strategically oversee digital & innovation goals and integrate them with the overall objectives of the Bank. - Responsible for achieving the successful delivery of the Banks key digital and innovation transformation objectives. - Project manage complex Bank-wide digital and innovation projects. - Draws upon organizational resources, industry research, and other industry leading standards, including data governance standards, and customer trends to prioritize improvements in the Bank's digital and innovation objectives. - Develop and Drive DI&D transformation and council meetings- Drive organization-wide change from the ground up, with respect to digital standards, data governance and innovation. - Lead process/customer initiatives for the migration of transactions from branches to digital channels to achieve agreed migration targets.- Owns the digital and innovation planning, defining and implementation process for the Bank as well as driving the development and execution of an organically structured digital transformation and data program. - Drives key digital and innovation transformation projects and priorities and tracking investments and impact. - Work collaboratively with stakeholders and clients to implement and accept change in work systems or processes, and to better understand opportunities for digital application and embrace these opportunities.- Identify opportunities and initiate action to improve systems and processes to achieve digital best practice standards, and to actively transition such services to digital-first solutions- Improve the capture, organization, access and management of digital data across the Bank to ensure consistency,  accessibility, universal understanding, and accurate interpretation.- The Digital & innovation lead answers key questions through digital interactions, and how digital interactions fit into broader customer experiences. - Coordinate and supervise detailed competitive, market, trend, economic and financial analysis to inform strategic decisions.- Plays a critical role in Digital enhancements for internal processes and operations by ensuring that all digital channels are fully compliant with the rules and operating procedures of the bank. - Constantly review and identify gaps in digital channels which could lead to poor customer services, service downtime, fraud, financial loss and reputational damage to the bank. - Run top digital priority projects to improve the effectiveness and performance of the bank - Assess and identify priority areas for innovation and develop innovative recommendations for near term and long-term benefit- Any other job as assigned by Chief Digital & Innovation Officer

Posted 17 Jan

Digital Innovation Lead

Head Of Finance

Workforce Group   |  Lagos

Our client in the Financial Service Industry is looking to hire a Head of Finance (transitioning to CFO) to manage their day to day finance operations and provide financial strategic guidance to the business. Interested candidates should be passionate about financial analysis, report creation and building financial processes that deliver the company’s vision strategy. The successful candidate will be business focused and motivated to work as part of a vibrant new platform that delivers better outcomes for Nigerian businesses and consumers.  Roles & Responsibilities: Financial Vision & Strategy• Gain a deep understanding of the financial requirements and from that create the long-term vision and strategy for the Company’s financial department  • Design/build complex financial models, where required • Establish a test and learn philosophy and value-management capabilities to foster an environment of experimentation on new initiatives • Provide Management with meaningful, actionable insights, advice, and recommendations on historic and the future financial performance of the business • Investor relations  Reporting & Analytics • Oversee the management and coordination of all fiscal reporting activities for the firm• Oversee the management and coordination of financial statements and cash-flow projections for use by Management, Executive Management and Board of Directors • Deliver timely financial analytics, reporting, and business counsel to effectively measure business performance against strategic priorities • Identify appropriate KPIs/metrics and benchmarks to be monitored and analyze drivers of variances between actual financials and plan or prior year • Develop strong regulatory and other key stakeholder relationships to provide thought leadership in regulatory reporting  Accounting, Payroll & Tax Compliance • Ensure financial transactions are accurately posted on a timely basis and are in accordance with all regulatory Accounting Policies and Procedures • Employ a system of responsible accounting and internal controls to ensure the financial integrity of the firm • Ensure all balance sheet accounts are reconciled on a monthly basis and a system of internal controls are in place to facilitate a clean audit • Ensure adequate cash flow to meet the organization’s needs• Oversee all payroll activity for staff in conjunction with Human Resources • Ensure the company is tax compliantTreasury Management • Monitoring and managing the firm's liquidity • Managing foreign currency exposure and foreign currency payments• Interest rate risk management and development of risk mitigation strategies• Foreign exchange risk management and development of foreign exchange risk mitigation strategies Fundraising & Corporate Investments Management• Managing the fundraising activities• Lead corporate sponsorship conversations• Attend to investor requests

Posted 03 Mar

C-Level