Sales Promotions Specialist

Our client, a leading bank is looking to recruit a UI/UX Specialist who will perform the following responsibilities:• Coordinate and execute the retail external communications calendar, via all identified channels (emails/website/ SMS /call scripts). • Gather input from all retail HQ business units (Distribution, Products, segments, and alternative channels) to develop the retail external communications calendar. While ensuring strict adherence to the calendar and allowance of 10% deviation from the calendar. • Develop, revise and all our retail pages on the website are up to date (web parts for each of the business segments, discount pages, product information, customer care, complaints forms and resolution)  • Support Retail’s marketing strategy, by executing the retail annual events calendar and coordinate the Retail Marketing requirements of Products, segments and alternative channels teams. • Drive adoption and user support management of retail frontline efficiency tools Customer File and uTrack. Serve as the first line of issue resolution. • Gather input from all retail HQ teams to develop and execute the retail social media calendar on all the bank's social media channels (Instagram/ Twitter and Facebook). Share social media engagement reports with the teams.- Develop and review and seek approval from corporate communications for all external communications (SMS, email, website content, call centre scripts)  - Define the target audience per communication- Deliver Segmented and sub-segmented communications in line with the banks omnichannel drive. Execute the retail marketing strategy, by coordinating all marketing requirements of Products, segmentsand alternative channels teams. - Coordinate all marketing initiatives such as the quarterly campaigns, planograms, campaign approval process, reporting, the campaign draws, Segment events, Financial planning seminars. - Post mortem on campaigns - Measure ROI on marketing activity - Bimonthly campaign performance reporting. Ensure strict adherence to the retail social media calendar, ensure adherence on (Instagram/ Facebook/ twitter) and measure engagement (mentions/ retweets/ reposts) effectiveness.Support frontline staff on the use of all frontline sales tools such as CRM (CustomerFile) and performance management (uTrack)  

UI/UX Specialist

Our client, a leading bank is looking to recruit a UI/UX Specialist who will perform the following responsibilities:• Investigating user experience design requirements for UBN suite of digital assets• Developing and conceptualizing a comprehensive UBN UI/UX design strategy which aligns with the over arching CX Strategy• Understanding, gathering and evaluating user/customer needs in collaboration with product managers and engineers• Producing high quality UX design solutions through wireframes, visual and graphic designs, flow diagrams, storyboards, site maps, and prototypeso Including page navigation buttons and search fields • Preparing and presenting UI mockups and prototypes that clearly illustrate functionalities to internal teams and key stakeholders before development commences • Conducting layout adjustments based on user feedback• Identifying and troubleshooting customer experience problems (e.g. responsiveness) during development and post-development• Testing UI elements such as a call to actions (CTA), banners, page layouts, page designs, page flows, and target links for landing pages• Collaborating with the digital marketing team, and internal and external designers to ensure the creation and delivery of tailored experiences across touchpoints for customers• Ensuring that all UBN touch points project a uniform Brand look and feel• Assisting with post periodic post development audit activities• Conducting regular customer experience audit across UBN touchpoints (e.g. bi-annually) 

Quality And Document Control Supervisor

Our client, a leading organisation in the Oil & Gas industry is looking to hire an Quality and Document Control Supervisor who would be responsible for providing the framework for the management of Quality Control and Quality Assurance on all the organisation's projects, as well as the control of all critical documents e.g. Engineering designs, processes, procedures, policies, etc.Principal AccountabilityResponsible for overall coordination of controlled documentation within the company.Coordinate all activities related to the Document Control procedure, including technical documents and drawings.Input document data into the standard registers ensuring that the information is accurate and up to date.Generate the various document control reports as required.Makes sure that controlled copies of latest approved documents and drawings are given to the appropriate staff, subcontractors and suppliers as applicableMaintain the documents and drawings in the Document Control office under safe custody without any damage or deterioration with easy traceability.Receive and process Requests for Information, or RFIs, from employees or clients and maintain the requests via tracking logs.Help project managers develop and maintain documents such as meeting minutes, drawings, specifications, approvals and related items.Provide support to employees on document and records management procedures, which include documentation, retention, retrieval and destruction.Assist with file migrations and audits,Control issuance of document numbers, including maintenance of proper document registers for detail engineering or construction engineering projectPerforms document quality check in accordance with company engineering document control procedures.Maintains quality records per applicable SOPsInvestigates and responds to corrective actions related to Document Control.

Cost Controller/Planner

Our client, one of the largest oil producers in Nigeria is looking to hire a Cost Controller/Planner who would be responsible for the following:Monitoring and controlling cost activities through all phases of project lifecycleEnsuring that cost and planning reports are delivered on time and within the guidelines of the project controls processes and proceduresDeveloping project budgets in accordance with project estimate and WBSLiaising with engineering, procurement and construction functions, and others as required, to maintain awareness of project activities and their impact on the project budgetProducing updates to project cost forecastsIssuing project change orders / variations in accordance with engineering and construction change notifications.Produces and issues updates to project plans and schedules (fully logic linked with a critical path) to enable performance analysis to be carried out.Produces and issues updates to project manpower requirementsMonitors overall project progress and achievement of major milestones.Produces and distributes contract/project S curves in accordance with agreed reporting calendar

Administrative Supervisor

Our client, a leading organisation in the Oil & Gas industry is looking to hire an Administrative Supervisor who would be responsible for ensuring the provision of professional administrative services across the organisation, ensuring the maintenance of set quality standards. Principal AccountabilityDevelop and implement a facility maintenance programme for the organisation in all locations, ensuring uniform quality standards across locations.Supervise the daily deliverables of the Admin team ensuring clarity in objectives and expected outcomes.Develop a framework for the management of guests at the organisation's offices and ensure the provision of professional front desk services.Oversee the provision of outsourced/ third party provided admin services, ensuring adherence to contract terms and SLAs.Provide inputs into and track the performance of the admin budget.Liaise with relevant government agencies, regulators, etc. that pertain to the office, fleet services, etc. keeping abreast of changes that will impact the organisation.Develop a framework for the management of all office equipment, ensuring proper maintenance and availabilityManage the provision of travel support and protocol services to all employees and guests of the organisation.Manage the process for renewing rentals and subscriptions for offices, utilities, etc., ensuring no disruption by service providersManage the process of making payments for charges, dues, etc. for offices, fleet and equipment, ensuring 100% compliance and zero fines.Provide periodic and ad hoc reports to management on the Admin unit’s activities.Provide leadership to admin staff ensuring that roles and responsibilities and performance parameters are clearly defined and communicated.

Zonal Sales Manager

Our client, a leading organisation in the FMCG industry is looking to hire a Zonal Sales Manager who would be responsible for directing and overseeing the organisation's sales policies, objectives and initiatives. Set short- and long-term sales strategies and evaluate effectiveness of current sales program. Operation managers lead a sales team by providing guidance, training and mentorship, setting sales quotas and goals, creating sales plans, analyzing data, assigning sales territories and building their team.Key Accountabilities:Managing organizational sales by developing a business plan that covers sales, revenue and expense controls. Meeting planned sales goals. Developing your sales team through motivation, counseling and product knowledge education.Ensure that the sales department works cross functionally with executives from other departments and others.

Commercial Sales Manager

Our client, a leading organisation in the FMCG industry is looking to hire a Commercial Sales Manager who would be responsible for optimizing sustainable customer value and profitability within the Organisation through the development and implementation of channel sales strategies; proactive build relationships with other categories suppliers and our customer base and the development of innovative initiatives aimed at business development.Key AccountabilitiesIncrease revenue from other categoriesDefine execution guideline for the organisationDevelop relationships with other categories suppliersDevelop Pricing StructuresOversee and Direct contractorsMonitor regulations and others.

Head, Database Management Platforms

Our client, a leading bank is looking to hire a Head, Database Management Platforms who will be responsible for the following:JOB SUMMARYThe Head, DMP leads the team to deliver robust data services to the DAO, inspires best practice for data products and services, builds data engineering capability by providing technical leadership and career development for the team and works with other senior members of the department to identify, plan and deliver data services. The Head, DMP also oversees and directs the cleansing efforts of the bank. DUTIES AND RESPONSIBILITIES• Design and manage the data warehouse of the bank• Work closely with both IT and the business units to optimize and maintain this data warehouse• Design, develop and implement the technology infrastructure for all the components of an analytics platform • Design and maintain the data governance framework of the bank• Adopt best practices in data integrity, test design, analysis, validation, and documentation• Ensure that all systems meet Union bank’s business requirements as well as industry practices• Integrate up-and-coming data management and software engineering technologies into existing data structures.• Design and plan integration for all data warehouse technical components• Develop set processes for data mining, data modeling, and data production.• Research new uses for existing data.• Ensure completeness and compatibility of the technical infrastructure to support system performance, availability and architecture requirements• Collaborate with senior members of DAO team on all projects and goals.• Apply broad knowledge of technology options, technology platforms, design techniques and approaches across the data warehouse life cycle phases to design an integrated, quality analytics service to address business requirements, including Azure, Hadoop, and other cloud-based products • Develop and maintain the conceptual data model of the bank• Design and monitor cleansing plan for the bank• Monitor Data Quality Index (DQI) using data profiler daily• Design and monitor project(s) to clean bank’s data and ramp up DQI score• Evaluate and standardize data input across data platforms of entry• Recommend different ways to constantly improve data reliability and quality.• Provide technical/team leadership to the Data Management & Platforms team• Troubleshoot operational data-quality issues• Develop implementation and operation support plans. 

Digital Innovation Lead

Our client, a leading bank is looking to recruit a Digital Innovation lead who will be responsible for the following:- Lead and oversee the development and implementation of an overarching digital & Innovation strategy and road-map in line with the internal goals of the Bank and industry standards. - Strategically oversee digital & innovation goals and integrate them with the overall objectives of the Bank. - Responsible for achieving the successful delivery of the Banks key digital and innovation transformation objectives. - Project manage complex Bank-wide digital and innovation projects. - Draws upon organizational resources, industry research, and other industry leading standards, including data governance standards, and customer trends to prioritize improvements in the Bank's digital and innovation objectives. - Develop and Drive DI&D transformation and council meetings- Drive organization-wide change from the ground up, with respect to digital standards, data governance and innovation. - Lead process/customer initiatives for the migration of transactions from branches to digital channels to achieve agreed migration targets.- Owns the digital and innovation planning, defining and implementation process for the Bank as well as driving the development and execution of an organically structured digital transformation and data program. - Drives key digital and innovation transformation projects and priorities and tracking investments and impact. - Work collaboratively with stakeholders and clients to implement and accept change in work systems or processes, and to better understand opportunities for digital application and embrace these opportunities.- Identify opportunities and initiate action to improve systems and processes to achieve digital best practice standards, and to actively transition such services to digital-first solutions- Improve the capture, organization, access and management of digital data across the Bank to ensure consistency,  accessibility, universal understanding, and accurate interpretation.- The Digital & innovation lead answers key questions through digital interactions, and how digital interactions fit into broader customer experiences. - Coordinate and supervise detailed competitive, market, trend, economic and financial analysis to inform strategic decisions.- Plays a critical role in Digital enhancements for internal processes and operations by ensuring that all digital channels are fully compliant with the rules and operating procedures of the bank. - Constantly review and identify gaps in digital channels which could lead to poor customer services, service downtime, fraud, financial loss and reputational damage to the bank. - Run top digital priority projects to improve the effectiveness and performance of the bank - Assess and identify priority areas for innovation and develop innovative recommendations for near term and long-term benefit- Any other job as assigned by Chief Digital & Innovation Officer

HR Executive

The HR officer is responsible for providing professional support in the HR execution strategy. The major functions of the HR officer include: Liaise with line managers on a constant basis with regards to their people-related issues, e.g. headcount, talent management etcProvide HR advisory services to line managers and employees of the client on a wide range of people related issuesEnsure all jobs have job descriptions and that these are updated periodically.Maintain and update the client's organisational structure in line with the approved manpower planManage the client's performance management process, ensuring adherence to the relevant policy.Maintain a work health and safety policy related to the client's legislation and risk management.Implement the learning plan, ensuring adherence to the appropriate mix of learning experiences, e.g. on the job, classroom etc.Working with line manager and employees, develop a learning plan based on the outcome of the performance management processProvide support for every step of the employee lifecycle.Provide period and ad-hoc reports on people issues.Ensuring that industrial relations policies and procedures are monitored and maintained.